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How rs777vlp Handles Your Personal Information

This privacy policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account Data ExplainedJazzCash, Easypaisa & Raast Payment DataCookie & Device TrackingYour Data Rights
rs777vlp How rs777vlp Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how we handle your information, use any of the three channels below. Our support team handles privacy requests separately from general account queries, so mark your message clearly as a data or privacy matter. Response times vary by request type and channel.

Team online

Email Privacy Request

Send a detailed request to our privacy email address. Include your registered account ID and the specific data action you are requesting — access, correction or deletion.

Live Chat — Account Help

Open the live chat widget from your account dashboard and select Privacy or Data Request from the topic menu. An agent will log your request and confirm receipt.

In-App Support Ticket

From the mobile account screen, go to Settings, then Help, then Submit a Request. Choose the Data Privacy category and describe your query. Tickets are tracked with a reference number.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We use industry-standard SSL encryption on every page — from the login screen to the payment confirmation step after a Raast or Easypaisa transfer. Account sessions time out automatically after a period of inactivity, and any new device login triggers an OTP verification to your registered mobile number before access is granted. Here is a summary of our four core data-handling commitments.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time.

Data Retention

Account records are kept for as long as your account is active and for the period required by applicable law after closure. Payment transaction logs, including JazzCash and Easypaisa references, follow the same retention schedule.

Third-Party Sharing

We share your data only with payment processors needed to complete JazzCash, Easypaisa or Raast transactions, and with fraud-prevention services. No marketing resale of your data occurs.

Data Change Requests

To update your registered mobile number or email address, go to Account Settings and follow the verification steps. To request full data deletion, contact support through any privacy channel listed on this page.

Common Questions About Your Data and Rights

These are the questions we hear most often about how we manage personal information, payment data and account security. If your question is not here, reach our support team directly through the channels listed above.

We collect your name, date of birth, contact details, and the payment method you register — such as JazzCash or Easypaisa wallet details. Device and session data is also logged for security purposes.

No. We record only the transaction reference and wallet identifier needed to verify your deposit or withdrawal. Your mobile-wallet PIN and full banking credentials are never stored on our system.

Yes. Submit a data-access request through live chat, email, or an in-app support ticket. Mark it clearly as a data access request and include your account ID so we can locate your records quickly.

We keep your data for as long as your account is active. After account closure, records are retained for the period required under applicable local law, then securely deleted or anonymised.

Only with payment processors handling JazzCash, Easypaisa and Raast transactions, and with fraud-detection services. We do not sell or pass your data to third-party marketers.

Contact support via live chat or the in-app ticket system and select the Data Privacy category. State clearly that you want account data deleted. We will confirm receipt and advise on the applicable process.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.